Plus, we trust someone to promptly respond to our inquiries at all times of day, unlike other mainstream hosts that tout 24/7 support but make you wait an hour. Instant chats and email tickets are never more than a click or two away, but phone support is only available to customers that spend $250 or more per month.Įven better, however, the company recently expanded its support availability beyond regular business hours. We appreciate that Flywheel prioritizes customer support so much that it developed its own proprietary systems. In addition to software developers and designers, Flywheel employs numerous Happiness Engineers and Customer Success Specialists to ensure happy hosting experiences. In business since 2012, the host based in Omaha, Nebraska, doubled its staff in 2016. With instant, automatic scalability, the company's infrastructure is never overcrowded or overtaxed. As avid WordPress users ourselves, we appreciate Flywheel's dedication to optimizing WordPress hosting.įlywheel deploys each customer on its revamped cloud platform, meaning each user receives ample computing resources, stability, and security. Those limitations might frustrate mainstream hosting consumers, but the more tech-savvy Flywheel customers should have no problem arranging the services they need. Instead of trying to be all things to all hosting customers, Flywheel employees put all their effort into managed WordPress services - there is no email hosting, no domain services, no website builder, and no built-in eCommerce tools. More than a pretty face, Flywheel appeals to a more experienced customer base that understands the importance of a technology stack specifically tailored to hosting the world's most popular content management system. A fast-growing web hosting provider laser-focused on performant WordPress hosting, Flywheel serves experienced designers, developers, and agencies a beautifully designed hosting experience with the muscle to back up the good looks.
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